We know that technology breaks at inconvenient times. Therefore, our Remote Tech Support is available 24 hours a day, 7 days a week – even on holidays. We provide support via phone, email, and the internet.
Business clients can either pay by the hour or activate a Membership Plan. Business Memberships are customized to the specific requirements and environment of the business. A Business Technology Assessment is required before purchasing a Business Membership. Click here to learn more about the Assessment process.
Personal Memberships are available for home technology, and may be shared by everyone in the household. Click here to learn more about our Membership options.
Whether for Personal or Business, our Memberships always include unlimited remote support. In addition, they also give you access to significant discounts on our other services.
Founded in 2012, our first office was based out of historic Annapolis Maryland. In 2017, we expanded to a second office in Newport News Virginia. These two locations have effectively expanded our service area to the entire I-95 corridor. We help clients from Baltimore City to Virginia Beach, and everywhere in between.
Within our service area, we also offer on-site technical support and technology services for both Personal and Business support. If you are interested in on-site service, please submit a support request and we will contact you immediately to discuss fees and scheduling.
Tech Support Options & Pricing
Unlimited remote support of your personal and household devices.
Customized plans for supporting and maintaining your business technology.
Pay as you Go
Pay as you go pricing, billed for the actual time that we spend working on your issue.
Unlimited Remote Support
Unlimited Support via Phone and Email from a U.S.A. based technician.
You Provide the Software and License, we will assist you with the Installation.
Advice and Recommendations
Have a technology question or need some advice? Ask us and we’ll be happy to provide answers.
Discounts on Other Services
Your membership also qualifies you for discounts on many of our other services!