Our remote access application will allow our technician to temporarily connect to your computer.
Here's how it works:
- Click the image that applies to your operating system (Microsoft Windows or Apple macOS).
- Launch the downloaded program. (It may be in your Downloads folder)
- Give the random 9-digit number to your technician.
- The technician will connect and resolve your issue.
- When you close the program, the session will end.
This remote access program does not allow us to have ongoing access, you must run the program every time we access the computer.